Candidates with outstanding communication (English) and customer service abilities are preferred. Must have hands-on experience with Microsoft Office and be able to create and maintain documents.
Use of PMS(Project Management System) / Ticketing tool,Knowledge base Active listening,probing skills and Email Etiquette. Effective Business Communication (Verbal/Written)Attitude to feedback/willing to learn Positive attitude to change Team Player.*Operating the computer, OS and Knowledge base navigation,MS Office,Data Entry